How can training institutions improve the success rate of telephone invitation auditions?

The purpose of the telephone invitation is to allow parents to visit our institution in person. Only when they arrive can the institution show more advantages to parents in an immersive manner, so as to increase the registration rate.

Therefore, the success rate of telephone invitations determines the number of students enrolled in training institutions. How can the success rate of telephone invitations be improved? There are mainly the following points：

1. Cherish every call

Every parent who calls for consultation is the result of early investment. The leaflets and labor distributed in the early stage are all costs. The cost of each call is roughly calculated to be about 200 yuan, so we must always pay attention to answering every call to avoid missed connections, even if the effect of returning the call is greatly reduced., It also leaves the impression of the institution's unprofessionality to parents.

2. More questions and records

When parents call, the person who answers the call needs to ask more questions to understand all aspects of the child as much as possible, and at the same time answer less. Parents have a lot of questions, but try to answer them reluctantly, and then record the child's situation and return on time. Visit.

3. Answer questions as succinctly as possible

Don't answer the questions raised by parents in too much detail, and give parents a solution, but the details should be reserved. The purpose is to attract parents to the institution for interviews, rather than solving problems for parents by phone.

4. Leave an impression on parents

Parents often consult many training institutions at the same time. Only the training institutions that have left a deep impression on the parents will enter the scope of his registration. If the questions answered are almost the same as other training institutions, they can't leave a deep impression on the parents at all. You can ask and answer enthusiastically, and send a text message afterwards.Leave an impression on parents.

5. Arrange time reasonably for parents

Most training institutions invite parents to listen to the audition class. They all ask you when you have time to come over and participate in the free audition class. The correct way is to directly give parents a closed question. Do you think there is time at 2pm on Saturday? This allows parents to give a positive answer.

Doing the above 5 points well can improve the success rate of telephone communication.